Return & Exchange Policy:
Returns & Exchanges:
It is very important to us that you are happy with your purchase, therefore we provide you with five (5) days from the date of delivery of your purchase to return or exchange any items. Please contact us with a return email before sending your piece back.All returns must be sent to 1924 Amaryllis Circle, Orlando, FL 32825.
An empty poly mailer is sent out with all $20 or more purchases to help your return be easier!! Clothing must be unworn, unused and MUST have all tags attached in order to receive a refund.
Any DAMAGED Clothing will be completely refunded, including shipping costs.
We can not accept returns of the following products: intimate or sanitary goods such as bathing suits or bras, gift cards or accessories.
Final Sale & Clearance These items are only refundable, no exchanges (minus shipping costs).
Because we offer reasonable prices & free shipping, unfortunately return shipping costs are the customer's responsibility, we will however help you throughout the process in any way we can.
We care about the quality of our items and your shopping experience, for this reason we fully inspect and make sure all items meet top standards before being shipped to you. All returned items will be inspected for compliance of our return policy (items must be in the same condition as you received them with all tags on). Once your return is received and inspected, we will send you an email notifying you of the status.
Once a return is approved, your refund or exchange will be processed. Please let us know via email what product you are interested in so that we can remove it from our inventory and prepare your shipment as soon as possible.
* Note: SHIPPING FEES ARE NON-REFUNDABLE.
Free Shipping on an exchanged item is limited to 1 exchange per item purchased.
A restocking fee in the amount of $5.00 in addition to shipping costs will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
We HIGHLY recommend shipping your package with tracking information. We are not responsible for packages we do not receive. Email us and we will be more than happy to help you with your shipping and recommend the best alternative!
Remember, you and your shopping experience are our priority, if you have any questions contact us at firstname.lastname@example.org. Please, if you read our Return Policy and are not happy regarding something about your order PLEASE write us! We know every case is different and we are here to provide a solution, our goal is for you to be happy!